The Joint Commission has appointed Mark G. Pelletier, RN, MS, as the executive director for Hospital Programs and Accreditation and Certification Services.
The commission said that Pelletier is a healthcare executive with more than 20 years of experience in hospital operations, performance and quality improvement, process redesign and program development. He was most recently the senior vice president and chief operating officer of Condell Medical Center in Libertyville, Ill. He has also served in executive positions in the Chicago area at Resurrection Health Care, Northwestern Memorial Hospital and Children’s Memorial Medical Center.
At the Joint Commission, Pelletier will serve as the executive director for the hospital and critical access hospital accreditation programs and help direct customer accounts across all accreditation programs. In this role, he will be responsible for working with accredited organizations seeking to be resurveyed and new organizations seeking to become accredited. He will oversee staff involved in pre-survey support, analysis of organizational data to design survey duration and will supervise the post-survey process, including the issuance of accreditation decisions and reports. Pelletier will also be responsible for business development in the hospital and critical access hospital accreditation programs, according to the commission.