Philips ultrasound systems rank first in IMV ServiceTrak survey

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Customers have rated Royal Philips Electronics’ medical systems division No. 1 in overall service performance for ultrasound all systems, comprising radiology/OB-GYN and cardiology instruments in an annual IMV ServiceTrak survey. 

In an independent IMV survey, customers were asked to rate manufacturers of ultrasound systems on a broad range of factors across the product ownership lifecycle. 

The 2007 IMV results also show Philips earning a No. 1 ranking in overall manufacturer satisfaction and shares the No. 1 ranking for probability of repurchase for ultrasound.

The Greenbelt, Md.-based IMV is an independent healthcare research company that analyzes the medical imaging, clinical diagnostic and instrument markets.