Carestream introduces remote management platform

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ORLANDO—Carestream Health is introducing a remote management service (RMS) platform, as well as two new updates to its Kodak Carestream Information Management Solutions (IMS) and Digital Dashboard at the 2008 HIMSS conference this week.

Carestream said its new management service platform will help improve uptime and maintain revenue flow for radiology service providers, and the Remote Management Services is available for its PACS, information management solutions, CR and DR systems, and laser printer. Remote management support for Carestream’s RIS will be added later this year.

Carestream also debuted a new version of Kodak Carestream information management solutions that offers healthcare providers viewing of medical imaging exams and other types of patient documents, while facilitating the integration of images with EMR systems. The capabilities will be available worldwide in the second quarter of 2008, the company said.

The RMS provides automated remote monitoring and remote desktop connectivity, and can perform software downloads for automated patch management and some software upgrades.

The IMS upgrade allows clinicians to view laboratory and pathology reports, imaging exams, video files, DICOM images and other types of patient data through a virtual desktop remotely. Standards, such as XDS (cross enterprise document sharing) protocol, may be used to store and retrieve the fixed content file types, and HL7 is used to receive and store reports together with clinical patient data and other documents from clinical information systems, Carestream said.

The digital dashboard, which supports Kodak Carestream RIS/PACS and Kodak Carestream IMS, offers system administrators a way to monitor equipment performance, storage utilization and user volumes remotely.

Digital dashboard enhancements include:

  • Radiology and PACS administrators can elect to receive user-configurable email or text message alerts for issues ranging from disk space and table space thresholds to disruptions in network connectivity and failed processes.
  • Integration of the IBM Lotus Sametime module with the dashboard allows administrators to communicate with radiologists, physicians and other users.
  • An enhanced user interface presents information in a more convenient format and allows maintenance checklists to be managed separately for each server.
  • Dashboard updates, training and feedback sessions and product news can be delivered to the administrator’s desktop via an icon that changes color when new content has been posted.
  • RIS and PACS reports are now available, so administrators can view snapshots of exam progress and other workflow characteristics.