Change Management - Readiness and Sustaining Change
Research indicates that multiple organizational factors such as staff attitudes toward change and leadership support influence readiness for, and sustainability of, change. What if your organization could predict whether or not a planned organizational change would be successful or could take steps to improve the likelihood that the change would be sustained? How would that impact the planning process for implementing organizational change?
Jay Ford, PhD, FACHE, FHIMSS, assistant scientist, Center for Health Enhancement Systems Studies, University of Wisconsin-Madison
In the content of the largest randomized trial of organizational change involving 201 addiction treatment organizations in five states, this session will:
- Describe the Organizational Change Manager and the Sustainability Index, two tools developed to assess organizational readiness and sustainability.
- Outline how the tools were applied in the research trial and present results on how changes in the OCM and Sustainability Scores where related to study participation and impacted study outcome.
- Discuss how other healthcare organizations might use these tools in implementing organizational change.