EMRs Focus on Making Work Flow

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Electronic medical record system vendors are addressing the varying needs of healthcare providers. New versions and upgrades include a stronger focus on physician workflow, interoperability with tools such as mobile applications and speech recognition, and the ability to tailor systems. However a user chooses to customize an EMR system, it’s clear that EMR vendors will showcase outcomes and an overall ability to interoperate and connect.

Cerner’s PowerWorks PMCerner Corp. (Booth #2440) is expanding upon the ‘All Together’ client presentation approach that was successfully debuted at last year’s HIMSS. Cerner’s clients will again “run the booth” through client theater presentations that focus on how their organization addresses a specific condition across various roles and venues. Executives and clinicians from featured client organizations are showcasing the workflow and condition scenario in their own domains, especially highlighting how working together with Cerner helped achieve unparalleled clinical, operational and financial benefits. Cerner’s booth parallels its clients’ real-world experiences, while echoing the spirit of community, collaboration and mutual learning that Cerner clients realize every day.

Eclipsys (Booth #5336) is presenting the theme “What Outcomes Make You Smile?” and Eclipsys clients are on hand throughout the conference to share what outcomes they have achieved in improving patient safety, quality and cost-efficiency of care and satisfaction using Eclipsys solutions. Eclipsys has it roots in supporting the most complex clinical care. The company recognizes that 20 percent of patients typically absorb 80 percent of an organization’s resources, including time, money and staff. Eclipsys is demonstrating how Sunrise Clinical Manager and its integrated modules provide clinicians the tools they need to provide high-quality, efficient care in the most demanding environments.

As care for complex conditions, such as cancer, congestive heart failure and diabetes, shifts from inpatient to outpatient settings, Eclipsys has extended its expertise in high-acuity care settings to the ambulatory environment. For oncologists and other specialists, to general practitioners who focus on family medicine, Eclipsys is highlighting Sunrise Ambulatory Care’s clinician-centered workflows and how the patient-centric EMR enables physicians to improve care delivery.

One factor that has blocked broader adoption of EMR technology has been concerns held by many physicians regarding exposing their practices’ financial information to affiliated hospitals. Eclipsys partner Athenahealth will be demonstrating how the company’s combined offering for physician practices integrates a practice’s clinical and financial processes and enables practices to share patient information with the extended healthcare enterprise while maintaining independent financial records.

Eclipsys’ professional services team also will be at the booth to discuss how the Eclipsys continuous-improvement methodology, used and refined through hundreds of successful implementations, helps customers achieve on-time, on budget implementations that drive predictable and repeatable outcome improvements.

Epic (Booth #4513) is showing how its applications will all share a single patient-centric repository of clinical, access and financial data, thus integrated across the enterprise. The main product categories are enterprise clinical suite, enterprise access suite, enterprise revenue suite, enterprise foundation, departmental and ancillary systems, specialty modules and eHealth Suite which includes web access products that let organizations reach out to patients and affiliates. With an increasing consumer expectation in many industries for self-service options, Epic gives healthcare organizations a way to meet this expectation with its Welcome patient kiosk. Similar to a kiosk at an airport, Welcome is a touchscreen-based, multi-lingual application that lets patients or their parents and guardians complete routine tasks themselves when they arrive at a clinic: checking in, making payments, printing an appointment itinerary with a map, and providing a digital ink signature for consent forms and other documents.

Epic also is showcasing the most recent additions to MyChart, including services for hospitalized patients and their proxies: a schedule of the day’s tests and medications along with notes from the care team. Rather than offer a personal health record separate from the EMR,