Dec. 7 – gloStream, an EMR software and practice management solutions provider, has formed the gloStream Certified Partner Network, to provide physician-practice clients customized local service and support 24/7.
The Bloomfield, Michigan-based company said its network is one of the only solely channel-focused partner networks in the physician-practice EMR industry. The staff is comprised of physician advisers, certified system integrators, certified medical billers and has an open platform in healthcare information technology partners for e-prescribing, medical monitoring devices, imaging and PACS applications.
Using this multifaceted strategy, gloStream said the network will guarantee physicians an immediate response to any service and support concerns, promoting continuous access to critical patient information and improving the overall patient care experience.
“When patient care is on the line, EMR downtime simply is not an option,” said Mike Sappington, CEO of gloStream. “We’re committed to providing the highest levels of service and support and we know the only way we can do this is to provide each and every client we have with a local technology resource. The gloStream partner model is designed to ensure that clients have a local resource available to them 24 hours a day, seven days a week.”