MedQuist showcases new speech recognition version; mobile web dictation

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MedQuist introduced SpeechQ for Radiology version 1.2, the latest release of its interactive, front-end speech recognition software, as well as a new web-based version of its mobile dictation application PhysAssist IQ during the 2008 HIMSS conference in Orlando, Fla.

“The bottom line for speech recognition for our customers is saving money or saving time,” said Chris Spring, MedQuist senior product manager, told Health Imaging News. “We have completed these significant performance optimizations of SpeechQ in response to specific requests and suggestions from our customers.”

Highlights of the new version, which is currently commercially available, include: faster authentication of radiology reports via SpeechQ’s new QuickSign Module; easy-to-use Auto-Text explorer with “drag & drop” or double-click options; and improved failover recovery using virtualization technology, providing customers with economical methods of disaster recovery without the need for redundant hardware.

“Our customers are now taking their data centers into virtualized environments,” Spring said. “So, as a customer takes advantage of virtualization, they can put the SpeechQ servers right in their virtual farm, which provides them with immediate redundancy of the system and less maintenance costs by letting them take advantage of their current infrastructures.”

Jason Koller, director of Imagecast and SpeechQ at Inland Imaging in Spokane, Wash., a beta-site for the new software version, said that the QuickSign feature enables radiologists to quickly access reports, as well as open images on their Philips iSite PACS directly from SpeechQ. “This version has moved toward a more bi-directional integration,” he said. “For example, you can now launch images from SpeechQ as opposed to launching images in PACS and then launching the report in SpeechQ.”

MedQuist also showcased a new web-based version of its mobile dictation application PhysAssist IQ, which gives physicians “more flexibility over documenting at the point of care, using mobile devices such as flip phones, smartphones, PDAs, and tablet PCs.”

“It is a three-screen world now—the television, the computer and now we have the mobile device,” said Paul Adkison, founder and CEO of IQMax. “Approximately 98 percent of physicians have a mobile phone; 50 percent have a Smartphone—so what we are doing is leveraging that platform, by allowing them to use a mobile device to drive their costs down, increase their revenue while saving them time.”

Adkison said that using internet-enabled mobile devices to dictate allows caregivers to document patient encounters anytime, anywhere, with a username and password. Only one user can log-on at a time to access patient information. No information is stored on the phone, but on the company’s server. The voice file is automatically and securely uploaded to MedQuist’s Enterprise Platform to complete the document creation workflow.

“Bringing dictation to wireless phones will enable caregivers to streamline their documentation processes, reduce costs and drive revenue while eliminating unnecessary steps in their documentation workflow,” Adkison added.

The physician gets detailed patient demographics, location, and rounding information including labs, medications and all types of reports directly on the phone, leveraging both WiFi and cellular broadband networks.

 “We have started to get people excited about speech with a great speech engine, a good workflow product,” Spring said. “The challenge for us is to provide physicians with the kind of value-adds that they want.” For example, enabling a physician to click on a word and pull up reference material or have real-time metrics on their mobile devices.

“What we are really focusing on now is what we can add on to make a physician’s experience with speech recognition better,” he added.