How the New Mexico Health Information Collaborative (NMHIC) used American Reinvestment & Recovery Act funding to rapidly expand its health information exchange (HIE) network statewide and share information over the NHIN with the Social Security Administration and the Department of Veterans Affairs.
Jeffrey Blair, MBA, FHIMSS, director of health informatics, Lovelace Clinic Foundation Research
- Outline the importance of maintaining a trust relationship with community stakeholders during periods when funding comes from other sources;
- Discuss the value of a strong professional and technical staff to enable flexibility and responsiveness to new opportunities and stakeholder priorities; and
- Recognize that obtaining local stakeholder commitments for financial sustainability is not an event, but a journey built upon continuing stakeholder education and community trust.