Siemens Healthineers introduces Share360 tailored service portfolio
To address the specific needs of medical imaging clinical engineering departments nationwide, Siemens Healthineers has introduced Share360™, a flexible in-house service portfolio. Leveraging the company’s scalable service infrastructure, Share360 enables customers to select the level of support services and collaboration strategies that best meet the unique requirements of their in-house clinical engineering departments. Through offerings such as Share360 that potentially enable increased workforce productivity and optimal clinical operations, Siemens Healthineers helps customers transform the delivery of patient care.
Share360 debuts amid ongoing changes to the United States healthcare market – changes that are prompting hospitals and other health care organizations to consider building the capabilities of their own clinical engineering departments. By doing so, these organizations hope to achieve operational efficiencies while maintaining a high level of service for their imaging systems.
The new Share360 portfolio is designed to better support customer service strategies by providing them with flexibility in determining their degree of collaboration with Siemens Healthineers and helping them to optimize workforce utilization. Share360 offers various levels of engagement with the company, from as-needed assistance to augment the in-house capabilities of clinical engineering teams, to a comprehensive menu of second-level support services, all the way to an ongoing, synergistic support and consulting relationship that blends the expertise of customers and Siemens Healthineers to achieve a new level of engineering excellence.
“With the introduction of our Share360 service portfolio, Siemens Healthineers proudly offers in-house clinical engineering teams an unprecedented level of flexibility in determining the level of service and maintenance support they receive from us,” says Matthew McCallum, Vice President of Services Business Management at Siemens Healthineers North America. “By tailoring a support solution designed around the unique capabilities and requirements of a particular clinical engineering team, Siemens Healthineers can help that team meet its goals, increase efficiency, and better work toward success.”
For further information on the Share360 shared service portfolio, please see www.usa.siemens.com/share360