Wayport, a provider of public and private network support and integration for healthcare facilities, has entered an agreement with Berkshire Health Systems of Pittsfield, Mass., to provide wireless internet service in its two hospitals: Berkshire Medical Center and Fairview Hospital. Access to the service will be available throughout each hospital, and is targeted toward enhancing the patient and visitor experience.
“Keeping our patients and their visitors connected is becoming increasingly important,” says Joe Diver, CIO for Berkshire Health Systems. “The experience people have at our hospitals is important, and we know that constant access to the internet is almost a way of life. Many people not only want to stay abreast of what is going on at the office, but they also want to stay connected with their family and friends. This is why we think it so important to provide this service at no fee.”
The two hospitals gain public access, while maintaining HIPAA compliance and internal security with the WiFi agreement, as well as 24-hour access, seven days a week, 365 days a year to wireless network user support, according to the Irving, Texas-based Wayport.