5 ways to redefine care coordination through results communication

Communication failures for diagnostic imaging results can have serious consequences for patient care–and can result in costly medical malpractice cases.

The goal of this webinar is to: (1) discuss how radiologists can be freed from unproductive contact attempts, creating more time to focus on clinical tasks that are higher value; and (2) share a new service methodology that streamlines the communication between referring physicians, radiologists, and patients.

Learning Objectives

  • Streamline Provider Consultations: Expedite provider to provider communications based on case priorities, ultimately improving turnaround times for diagnostic imaging results.
  • Increase Patient Engagement: Achieve mandated delivery timelines for follow-up results delivery.
  • Adopt ACR/JCAHO Best Practices: Deploying workflow rules on case urgency, response times, and case documentation.
  • Grow Patient Volumes: Help ensure follow-up exams are performed through multi-channel reminders and notifications for patients.
  • Grow Referral Base Volumes: Develop business strategies to lead in clinical management, education, research, and national best practices.

Target Audience

  • Chiefs of Radiology/Radiologists
  • Hospital/Health System Administrators: CEOs, CIOs, CMIOs, and CTOs
  • Radiology/Imaging Administrators
  • Radiology Service Line Directors
  • Healthcare IT/Clinical Informatics Professionals


Nicole Wichlei

Nicole Wichlei is an experienced Senior Healthcare Consultant with a demonstrated history of working in the hospital and health care industry. She is a business development professional, skilled in Process Quality Improvement, Customer Service Operations, Workflow Management, Picture Archiving and Communication System (PACS), RIS, and Health Information Exchange. Ms. Wichlei is a graduate of Florida State University.