July 27–31 | Colorado Convention Center, Denver
Maximizing radiology department profitability and workflow efficiency will be among the topics on the minds of radiology administrators as more than 1,000 imaging leaders convene for the annual meeting of the American Healthcare Radiology Administrators (AHRA) late this month in Denver. AHRA also is celebrating its 35th anniversary. Dozens of educational sessions are focusing on a range of management issues, including: finance, human resources, communication and information, operations and assets. More than 200 medical imaging equipment and service providers will be displaying their wares and offerings in the exhibit hall.
“We have developed a program that reflects medical imaging administration’s unique challenges and opportunities,” notes AHRA President Jeffrey Palmucci, CRA. “Today’s administrator is responsible for technology, budgets, staffing and customer safety and satisfaction—as well as a host of other areas. This meeting will provide a vast slate of educational sessions with practical information attendees at all experience levels will be able to use every day in their respective facilities.” Here is a sampling of workshops, keynote lectures, educational sessions and roundtable discussion taking place in the Mile High City.
Sunday, July 27, 8:00–12:00 am
Joint Commission National Patient Safety Goals and Special Emphasis on Critical Values
- Judith Atkins, RN, MSN, McKenna & Associates
- Scott Segell, Dictaphone Healthcare Solutions, a division of Nuance Communications
- Michael Cain, University of Colorado Hospital in Aurora, Colo.
Frames the National Patient Safety Goals surrounding imaging requirements by presenting an overview of practical examples of how to meet the goals and focusing upon the Critical Values Results and Reporting.
Sunday, July 27, 8:00–12:00 am
Maximizing Your Practice Profitability in Managed-Care Contracting Using the Service Activity Costing Methodology: An Interactive Simulation Workshop Session
- Abraham Seidmann, PhD, W.E. Simon Graduate School of Business Administration, University of Rochester, Rochester, N.Y.
- Tushar Mehta, MBA, PhD, J &T Operations and Technology Consultants, Rochester, N.Y.
Participants will face several scenarios evaluating various incoming managed-care contracts within the scope of two pivotal capacity decisions: long-term (hardware and facility acquisition) and short-term (labor assignments or multiple shifts). The participants will discover how to maximize the practice value using an accurate assessment of their true procedure and practice cost structures.
Grand Opening Ceremony: Monday, July 28, 9:00–11:00 am
Opening Our Minds: Brain Imaging, Privacy and the Emergence of Neuroethics
- Paul Wolpe, PhD, President, American Society of Bioethics and Humanities
The talk will review some of the most challenging neurotechnologies—psychopharmaceuticals, brain computer interfaces and deep brain stimulators—along with their implications for clinical practice in general and for radiology in particular.
Tuesday, July 29, 9:45–11:00 am
The Trouble with the Future Is…It’s Not What It Used to Be!
- Murray Banks
All levels of leadership are instrumental in setting a climate for improvement and inspiring teams to be resourceful and fluid. Murray will explain why change is so difficult for some colleagues by teaching his “Lava Lamp” philosophy to help prevent “group griping” and reinforce that an optimistic and adaptable mindset is a model to follow.
Wednesday, July 30, 9:45–11:00 am
Why Customer Service Is Not Enough
- Lisa Ford
Today’s organization must focus on customer’s satisfaction and retention with renewed energy. This speech is a combination of content, examples and motivation. Ford relates statistics, strategies and stories, providing a skillset and desire to win and keep customers.
Closing Luncheon & Keynote
Thursday, July 31, 11:15 am–2:00 pm
Thinking Big and Living Large
- Al Walker
Walker shares humorous stories and real-world examples to illustrate the points he makes during his presentation. Al offers each attendee an imaginary pill and uses the acronym, A PILL, as an outline for the five topics he will cover.
The AHRA Leadership Institute will present its Basic Management Skills Program in conjunction with the meeting. The five-day program will focus on basic management skills, including human