Vocera showcases voice solution

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Vocera showcased new integrations that extend the Vocera platform to other wireless devices and applications providing critical communication for healthcare workers at the point of care at HIMSS07 in New Orleans. Created in 2002, Vocera considers the healthcare industry its primary audience and has four clinicians on staff. The software is the system’s “heart and brains,” according to Victoria Holl, director of marketing communications. Vocera is in 350 facilities with anywhere from 75 to 4,000 users. The Vocera system goes beyond voice communication to streamline teamwork and accelerate critical workflow to improve patient care.

Vocera uses badges that are essentially wireless phones. Time and motion studies have measured the wasted productivity of nurses and other providers from excess walking around and Vocera can reduce overhead paging by 90 percent. Holl said that the company found that many physicians simply ignore paging anyway since it’s so frequent. The badges have a do not disturb mode, however.

The company has partnered with industry leaders to extend and enhance its platform offerings to increase staff productivity, improve teamwork, and streamline information flow for improved patient care. Through a new partnership with Sprint, the Vocera System's capabilities will be extended from a purely WiFi network to WAN to allow doctors, clinicians, and nurses who travel outside their WiFi network to remain connected to the Vocera System through Sprint and Nextel phones. Vocera is integrating with Motorola's MC70, a digital assistant device, to allow MC70 users full access to Vocera functionality. Vocera also connects to Cisco IP phones through Cisco Call Manager (CCM). Vocera partners with Dictaphone for dictation and note editing, combines its instant voice communication with WorldWide Interpreters live interpretation services, and integrates with the Emergin Integration Suite for a centralized platform.

Version 4.0 of the Vocera System Software includes such features as increased scalability, tiered administration access, clustering architecture, enhance group and user management, and database validation tools.